FAQ's
Modes of payment do you accept?
We have several payment modes to make your shopping simple! The Payments are accepted through Debit Cards, Credit Cards (Visa/MasterCard), Net Banking, Cash On Delivery (COD), UPI, Wallet Payments and a bunch of others.
Do you accept exchange/returns?
Yup, we do accept exchange/returns. Notify us within 24 hours through email (WhatsApp +91 99413 15846 or +91 8073662057, Mail: letvibhaknow@gmail.com).
How long does it take for an order to get delivered?
All the orders are usually processed and shipped within 5 to 7 business days (Please note that shipping delays will occur if you provide an incorrect address at checkout).
What is the shipping fee?
Every product on Vibhacollections.com has its shipping fee attached. For COD orders, a minimal cost of Rs 150 is applicable. Shipping fees are waived by shopping on or above Rs 1000 (Applicable only on online payments).
Are there any offers/discounts?
Your happiness is our reward! We are delighted to offer you a great DISCOUNT on every shopping…. “5% additional off on all online payments” and “Shop for Rs 10,000 or above and use the code ‘SHOP7’ to avail 7% off”. Exciting Offers and discounts awaiting you at “Vibha Creations & Collections”.
Do you ship internationally
Certainly, we offer cross-border services and international shipping. In case of an order shipped outside India, please connect with us on WhatsApp (+91 99413 15846 or 91 8073662057) or drop a mail to “letvibhaknow@gmail.com”
Can I change or cancel my order?
Yes, you can change or cancel a COD order before the product has been shipped. But, please make a note we are unable to change or cancel pre-paid orders. If you have any queries, please reach out to us at “letvibhaknow@gmail.com” Whatsapp us on +91 9941315846 or +91 8073662057
How to take care of jewelry?
Every jewelry needs good care and attention to remain shining. Hence, realizing how to care for and protect your jewelry is necessary to maintain its true beauty. Read on for our tips on protecting and caring for your jewelry by tapping https://www.vibhacollections.com/jewellery-care/ Along with your parcel you will also receive a Jewellery care instruction sheet and warranty card if the product covers under warranty.
Do you process Bulk orders?
Yes, we do process bulk orders. You can contact us through email or whatsapp to place bulk orders. Also we offer some special discounts to bulk orders. Contact details for processing bulk order WhatsApp (+91 99413 15846 or 91 8073662057) or drop a mail to “letvibhaknow@gmail.com“
How do I monitor the status of my order?
Monitoring the status of your order has grown simple with the aid of a tracking/shipment number, and it is enclosed in the email confirming that your order has been shipped.
My question isn't listed, how can I contact you?
For inquiries and all other questions, feel free to contact our team by dropping a mail to “letvibhaknow@gmail.com” or by dialing +91 9941315846 or +91 8073662057, between 11.30 am to 7:00 pm. During Monday to Saturday. We’d be happy to assist!