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Vibha's Promise

International Shipping

We ship our products worldwide wherever our shipping partner Prime logistics service is available. We ensure products reach you safe and secure. Processing time of orders is 2-3 business days and delivery time depends on the destination country. It usually takes 4 to 8 working days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. In case of any queries, related to shipping charges delivery schedule please contact us on letvibhaknow@gmail.com

Secure Payments

We understand the criticality and importance of having safe payment mechanisms. Therefore, we have partnered with payment gateways that assure security and utilize encryption technology. Our payment gateways guarantee protection of transactions. Customer account/card details shall be kept confidential and will not be used for any other purposes.

6 months Warranty

We offer Warranty to most of the products purchased from us. Warranty period is for 6 months from the date of purchase of the original product. During the Warranty Period, we will repair or replace, at no additional charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. Customers will receive warranty card along with the product. Both the side shipping cost will be charged to customer. What covers in Warranty: Plating and Jewellery stone setting What doesn’t cover in warranty: Damage due to exposure to water, perfumes or any cosmetics Breakage due to mishandling Please note that warranty policy is not applicable to few fancy/fashion accessories. These products are delicate and the durability of the product depends on the usage. Products covered under warranty policy are mentioned in the product description. Note: We recommend you to follow our Jewellery instructions for better and long life of the product

Flexible Financing

We have partnered with Razor pay and PayU money payment gateways for Easy EMI offers

  • No-cost EMI offers you a plan for purchasing a product or service in an affordable monthly installments with zero interest for eligible debit/credit cards
  • EMI with attractive interest rates for most of the partnered banks in Razorpay and PayU payment gateways
  • Please note: Minimum transaction amount to avail EMI facility for Razorpay gateway is Rs. 3000